Privacy Policy

This Privacy Policy describes how The Law Office of John D Smith PLLC (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you interact with our website, services, or communications. It explains the types of information we collect, the purposes for which we use it, your rights and choices, and how we ensure your information remains secure and compliant with applicable laws.

We are committed to earning and maintaining your trust by safeguarding your personal information and respecting your privacy rights.

1. Information We Collect

To provide legal and administrative services, we may collect the following types of information:

• Information You Provide Directly

  This includes your name, contact details, identification documents, property records, financial data, and any materials submitted by phone, email, forms, or in person.

• Information from Third Parties

  We may receive personal information from real estate agents, lenders, consumer reporting agencies, or government agencies.

• Automatically Collected Data

  Our website may collect IP addresses, browser types, and device identifiers for security, performance monitoring, and functionality.

2. Use of Your Information

We use the information we collect to:

• Deliver legal and client services;
• Fulfill contractual, legal, and regulatory obligations;
• Communicate with you about your case or inquiry;
• Improve our internal processes and service delivery;
• Detect fraud and maintain system security.

We do not use your information for profiling or automated decision-making.

3. Sharing and Disclosure of Information

We do not sell or rent your personal data.

We may share your information only as required or permitted by law, and only with:

• Authorized Employees or Contractors

  Who require the data to perform services on your behalf.

• Third-Party Service Providers

  Who assist us in performing essential business operations (e.g., secure document processing). These providers are contractually obligated to keep your data confidential and use it solely for the specified purpose.

• Regulatory and Government Authorities

  As required to comply with legal obligations, court orders, or investigations.

• Affiliates (when legally permissible)

  We may share information with affiliates such as insurance service providers. However, we do not permit affiliates to market their products or services using your data.

• Mobile Opt-In Data

  We do not share mobile opt-in data (such as SMS numbers or messaging consent) with any third parties or affiliates. This data is used only for the intended communication and is kept strictly confidential.

4. Your Rights and Choices

Depending on your location, you may have specific legal rights regarding your personal information:

Under GDPR (EU/EEA residents):

• Right to access and correct your data
• Right to request deletion (right to be forgotten)
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with your local data protection authority

Under CCPA (California residents):

• Right to know what data we collect, use, or disclose
• Right to request deletion of your data
• Right to opt out of the sale of personal information (we do not sell)
• Right to non-discrimination for exercising your privacy rights

Under PIPEDA (Canada):

• Right to access and correct personal information
• Right to withdraw consent at any time
• Right to challenge compliance with PIPEDA standards

To exercise these rights, please contact us using the details provided at the end of this policy.

5. Data Security

We maintain robust physical, administrative, and technical safeguards to protect personal data from unauthorized access, use, or disclosure. Access is granted only to personnel who need the information to perform their duties.

6. Data Retention

We retain personal data only as long as necessary for legal, regulatory, and business purposes. Once no longer needed, data is securely deleted or anonymized.

7. Cookies and Do Not Track Signals

Our website may use cookies for essential functionality. We do not track your behavior across third-party websites. Our website does not respond to Do Not Track (DNT) signals, in accordance with CalOPPA.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Material changes will be posted on our website. If changes affect how your information is handled, we will notify you where legally required.

This notice supersedes all prior notices regarding the handling of your personal information.

9. Accuracy and Updates

We strive to keep your personal information accurate and up to date. If you believe any information we hold is incorrect or incomplete, please notify us so we can promptly correct it.

10. Contact Information

To ask questions, request access to your information, or exercise your privacy rights, please contact us: